Tag Archives: life changes

Lessons in Leadership: Learning to Listen

Listening

I have recently been elected President of our synagogue’s Board of Trustees, a position for which I had been preparing for several years.  The last couple of years leading up to my presidency, I began paying special attention to the current president, observing her leadership style and comparing it to other past presidents.  And now that I have been in the role for a few months, I’m figuring out my own style and learning some valuable lessons.

First and foremost for me is learning to listen.  My profession as a news reporter requires me to both ask questions and listen for answers.  The goal is to seek out information relevant to the story I am pursuing, digest it and present it in a clear, balanced, fair manner.  It is up to the consumer to draw her own conclusion about the information.

As a leader, I am required to listen first to my constituents’ thoughts, problems, suggestions, complaints, etc.  Often what people want most is to be heard.  For example, there is one older woman, recently widowed, who calls me regularly and will also pull me aside in synagogue to chat.  At first I tried to avoid her, fearing criticism or complaining.  But after thinking about it, I decided to dive in head on when she calls or asks to talk.  What I found is that she is lonely, cares deeply about the congregation and really trusts my leadership.  Now when she wants to talk I gladly spend time with her.  The key for me is to just listen, ask minimal questions and when she is done, I thank her for her thoughtfulness, concern and dedication.

This practice of listening also applies to other leaders in the community.  There is one particular Board member who calls often to voice his opinion, usually on a topic recently covered in a meeting.  With this person, I often screen his calls because he leaves long voice messages, covering much of what he wants to discuss.  He is a really nice, caring guy, but also long winded.  Again, what he wants most is to be heard, so by waiting until I have sufficient time, he can get that need met.  I’ve learned he is insecure about speaking up at meetings and sometimes needs a little more time to formulate his thoughts and opinions.  The meetings are often fast paced, with the same few folks doing most of the talking, and he just isn’t comfortable.  But I value his opinions and I am trying to encourage him to speak up more.

Just before I took office I met with my friend who was the outgoing President.  She said that she thinks of congregants like her kids.  Sometimes they just want comfort and to know someone is listening.  She encouraged me to find my own leadership style and advised me to never forget that I am always being evaluated and observed by others.  It was good advice.

What are your leadership lessons?  Let us know and be watching for more of mine.

About Barbara Dab

Barbara Dab is a journalist, broadcast radio personality, producer and award-winning public relations consultant.  She is the creator of The Peretz Project: Stories from the Shoah: Next Generation.  The Peretz Project, named for her late father-in-law who was a Holocaust survivor, is collecting testimony from children of survivors.  Check it out at http://www.theperetzproject.com.  If you are, or someone you know is, the child of survivors of the Shoah, The Holocaust, and you would like to tell your story please leave a comment and Barbara will contact you.

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

3 Comments

Filed under Business Savvy, Self Savvy

The Other Side of the Couch – Hurricanes and Turtles

Snapping Turtle

My husband and I share our home with two cats – two animals that are as different as chalk and cheese. Oscar is a grey, black and brown tabby with a white nose and cheeks, a white bib, and four white paws. He has green eyes with black liner around each.  Oscar can only be described as portly – he is the older of the two by eight years.  He commands the high ground in the house in some ways.  His preferred hangout is the loft above the den/office where he naps during the day, but his preferred nighttime stance is curled up right against my hip, wedged just tightly enough that turning over will place him in some danger if he doesn’t move quickly enough.

Jasmine, on the other hand, at age three, is the social committee.  A Maine Coon mix with the typical ruff, long fur and feather tufts between her toes, she is also remarkably gentle, loves to be brushed, talks all the time, and has a purr that can be heard across the room.  Although much lighter in weight, with all her fur she looks to be almost the same size as Oscar.

Jasmine joined our family about a year ago, and the introduction between these two took a while.  However, Oscar was tolerant, and Jasmine was persistent.  Now they often squabble, but also can be found lying on the bed together at times.  Jasmine does not climb up into Oscar’s lair, and Oscar does not climb on Jasmine’s cat condo.  They will eat each other’s food if either can get away with it.  Water bowls and boxes seem to be shared territory.

If Oscar and Jasmine were a human couple, I would say that Oscar is the minimizer – the one who just wants to shut things down and avoid conflict – while Jasmine is the maximizer – what do you MEAN you don’t want to talk about it, we have to get to the bottom of this right NOW!

Maximizers and minimizers are roles that turn up in most coupleships.  The problem is that both individuals who play these roles tend to think that their way of doing things is the way things should be done.

If you are the person in your relationship who tends to be more verbal, to want to initiate talking or getting to the bottom of a problem, or who has a hard time when your partner wants to take time out from dealing with a situation, you could be a maximizer.  Another metaphor for this role is that of being the hurricane or the tiger – you have outward moving energy that wants to be expressed.

If you are the person in your relationship who just wants to get things back under control and to shut down any problems, on the theory that most things will take care of themselves if they are not made too much of, you are probably a minimizer – you have inward moving energy that wants to close off.  A metaphor for this energy is that of the turtle – pulling into its shell for safety (but remember that turtles can be snapping turtles, too, if necessary).

If you recognize yourself in these descriptions, you might also want to know that the more you minimize or maximize, the more likely it is that your partner will do the opposite – and that will get you both stuck in an ongoing power struggle.

If you are stuck:

  1. Step back and take a time out.  Don’t return until you have calmed down.
  2. Recognize your own energy type and try to incorporate some of the opposite energy.
  3. Accept your partner’s energy with grace. You are not likely to change this essential quality – best to learn how to appreciate and manage it.
  4. Squabble if you must, but always end up peacefully – like Oscar and Jasmine.

After all, lying on the bed together isn’t a bad outcome!

About Susan Hammonds-White, EdD, LPC/MHSP:

Susan is a communications and relationship specialist, counselor, Imago Relationship Therapist, businesswoman, mother, and proud native Nashvillian. She has been in private practice for over 30 years. As she says, “I have the privilege of helping to mend broken hearts.”  Contact Susan at http://www.susanhammondswhite.com

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

1 Comment

Filed under Self Savvy

WHAT I DIDN’T KNOW WHEN I STARTED MY BUSINESS

Start Up

When I started my consulting business a few years ago, I thought I knew what I was doing.  Starting my own business was an old dream conjured up every time I was sick of office politics and the roulette wheel of re-engineering, right-sizing, downsizing, layoffs. (Pick your favorite euphemism.)  After I was downsized yet again, I took the plunge.  That’s when I realized that no matter how well I had planned, there were so many things I didn’t know.  For example, I didn’t know:

  1. How hard it is to hone a marketing pitch. I went through dozens of elevator speeches and 60-second “songs” in the first year trying to find what resonated with potential clients. I believed in the services I was selling but seemed unable to convince potential clients that I was worth hiring.
  1. How hard it is to set a price for my services. Should I charge by the project or by the hour? If I charge an hourly rate what is fair to me and to the client? I’m still not sure I know the answer to this question.
  1. How hard it is to talk about money to people. When should I start talking about money with a prospective client? What if the prospect decides she/he can’t afford me?
  1. How quickly money runs out. I lived frugally but still blew through my severance package and savings before landing a big client. This is the part of starting a business that most of us get wrong, according to the pundits. It always costs more to start a business than we anticipated.

In spite of all the things I didn’t know when I started my company I recently celebrated another year in business. Along the way, I’ve discovered plenty of new things I didn’t know when I started my business.  One thing I definitely know: I want to continue this journey of business ownership.

About Norma Shirk

Norma started her company, Corporate Compliance Risk Advisor, to help employers create human resources policies for their employees and employee benefit programs that are appropriate to the employer’s size and budget. The goal is to have structure without bureaucracy. Visit Norma’s website: www.complianceriskadvisor.com/.

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

2 Comments

Filed under Business Savvy

The Other Side of the Couch – Lessons From My Mother

Mother2

I woke up several days ago with an unexplained and surprising feeling of sadness.  I was down, and blue.  I couldn’t figure out what was going on.  As far as I knew, everything was all right in my life at the moment.  I was coming to the tail-end of a nasty virus, but I was feeling better every day.  I had taken an allergy medicine the night before, but it was one that was familiar and had never caused any odd reactions.  And yet – I was quite sad.  I had some cancellations that morning, and I decided to check in with my husband and daughter, who were meeting for lunch, to see if I could join them.

Sitting at the table, waiting for food service, I began to muse again on what was going on.  I talked to them about it – said I was feeling sad, and I couldn’t quite figure out why.  I was lonely, and I felt a bit tearful.  Talking about it brought a few more tears.  We talked of other things and then, all of a sudden, I knew.

It was my mother’s birthday.  She would have been 95 this year.  She died twenty-four years ago, six months before her 71st birthday.  Every year this time sneaks up on me. One would think I would remember, but there is something about these anniversaries that keeps us a bit unconscious.  The amazing thing is that the BODY KNOWS.  Even though I was not consciously aware, my body and emotions were telling me to pay attention.

As soon as I recognized what was happening inside, I felt a deep sense of relief and understanding, and an equally deep joy in remembering all the special things about my mother.  Tonight, as I write about those sweet memories, I came across a little scribble I wrote a while ago.

My mother taught me many things.  Some of the most precious are these:

 

Create beauty in unexpected places, for no reason at all.

Cherish your women friends.

Go to lunch!

Be sweet.

Believe in yourself.

You are beautiful; believe it.

Church matters.

 

I am so grateful for the love we shared, and for having her in my life for seventy years.  I hope that my daughter will have as many sweet memories of me when that day comes.

I love you, Mother.

 

About Susan Hammonds-White, EdD, LPC/MHSP:

Susan is a communications and relationship specialist, counselor, Imago Relationship Therapist, businesswoman, mother, and proud native Nashvillian. She has been in private practice for over 30 years. As she says, “I have the privilege of helping to mend broken hearts.”  Contact Susan at http://www.susanhammondswhite.com

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

 

Leave a comment

Filed under Self Savvy

It’s Never Too Late:  Pursuing Your Dreams Through Life

Dreams

Growing up I had big dreams, and don’t we all?  From ballerina to movie star to maybe even first woman President, my dreams ran the gamut.  For many years I actually pursued my dreams of being a professional actress and even earned some money from acting jobs.  But alas, over time I realized the life of a starving artist just wasn’t for me and I moved on.

Dreams die hard, though, and through the years my creative self has continued to bubble up in various ways.  When my children were young I owned a small business franchise that offered classes for parents and their toddlers.  The classes were focused on nurturing socialization and movement but also included music and dance.  Leading the classes gave me an outlet for my performing skills and used my musical theater training experiences.  Owning a business also taught me some real-life skills in marketing, networking, accounting and personnel development.  I gained confidence and built my self-esteem in ways I never imagined during my acting days.

Once my last child was in school I decided to return to graduate school to earn a degree in journalism.  I had always loved writing and finally decided to honor another long-shelved passion for the written word.  I chose to focus on broadcast journalism because, again, it gave me a chance to use my performance skills.  It was in grad school that my world really changed.  News writing came naturally to me and for the first time I felt that my work really matched my inner self.  Journalism fed my natural curiosity about the world and the things that both unite and distinguish people from all walks of life.  I love telling stories and giving a voice to those unable to speak for themselves and writing and journalism continue to fulfill me.

Looking back over the years I have come to realize that each thing I pursued built on skills, interests and dreams that came before.  What seemed like random changes at the time now make sense and I see my varied professional choices as logical expressions of pieces of myself.  If I could give my younger self any advice it would be: “Trust yourself and honor your dreams and passions.  Don’t be afraid of making a mistake.”  As I think now about the next phase of my life I am encouraged and fueled by this life lesson.  The things that bring us joy are worth pursuing with drive and passion.  And it’s never too late to dust off an old dream and figure out how to integrate it into a mature life.  What are your dreams?  What are you waiting for?

About Barbara Dab

Barbara Dab is a journalist, broadcast radio personality, producer and award-winning public relations consultant. She is the creator of The Peretz Project: Stories from the Shoah: Next Generation.  Check it out at http://www.theperetzproject.com  If you are, or someone you know is, the child of survivors of the Shoah, The Holocaust, and you would like to tell your story please leave a comment and Barbara will contact you.

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

Leave a comment

Filed under Self Savvy

The Other Side of the Couch – New Traditions?!

Traditions 2

I don’t really remember a time when the Christmas season was not filled with activity.  I grew up in a home with four other siblings and Christmas was a great event in our house.  My earliest memories involve sneaking down the stairs with my sister to see if Santa had come, and being absolutely convinced that Santa Claus was real, because ALL the presents were there, and Daddy and Mommy were asleep!  As I grew to adulthood Christmas continued to be the central holiday when the family gathered.  It was also true that as an adult I became much more involved in the preparing of these seemingly effortless rituals that culminated in the perfect Christmas morning, the presents wrapped and prepared for all, the Christmas breakfast and the Christmas dinner prepared and ready to serve.  I have loved Christmas and enjoyed the traditions of having my own home and making these traditions ours.

Now with my own home and my own adult, married daughter and my own Christmas to prepare, I am facing a first.  My daughter is spending Christmas with her husband’s family in another state.

No matter what I tell myself – that this is normal, that this is right, that this is her life, that we will be fine– I am overcome with sadness.  All of the wisdom I have so readily shared with others – make your own plans, create your own traditions, make this a day that is right for you, do a service project for others – pales in the face of this new reality.

As I face this, I think of my mother, whose five children grew up and scattered far across this country, rarely being all in the same place at the same time as adults.  I wonder how this felt for her.  I wonder how she bore it when I swanned off to South America for six years.   I wonder if she felt the same kind of emptiness in the face of this absence of what is, in the end, a part of one’s self.

So a part of my heart is going to be in North Carolina this Christmas.  I will bear up and be brave and have a good day.  And I will do my best to support my daughter in her choices, perhaps on the inside having a little childish tantrum that says “What about ME!” but hopefully not letting that part of me get in the way of giving her what she needs as an adult.  I will take my own advice, and my husband and I will do something different on Christmas.  It will be different, and it will be ok, and we will all grow a little bit in new ways.

I will hope for some new traditions that will translate into new ways of being for all of us.

So – Merry Christmas, Happy Holidays – Whatever you celebrate, make it a tradition that works for you.

About Susan Hammonds-White, EdD, LPC/MHSP:

Susan is a communications and relationship specialist, counselor, Imago Relationship Therapist, businesswoman, mother, and proud native Nashvillian. She has been in private practice for over 30 years. As she says, “I have the privilege of helping to mend broken hearts.”  Contact Susan at http://www.susanhammondswhite.com

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

Leave a comment

Filed under Self Savvy

The Other Side of the Couch:  Gratitude – It Works

 

GratitudeGratitude.  Who knew that the act of giving thanks had such profound effects on so many things? The act of being grateful on a regular basis has been shown to diminish cortisol levels in the body by a significant amount and to increase variability in heart rate coherence patterns, both of which are an indication of lowered stress levels (McCraty and colleagues, 1998).

In addition to improvement of personal health, expressing gratitude has recently been shown to have a clear protective effect on relationships.  In a study that recently appeared in the journal “Personal Relationships,” results indicated that expressions of gratitude helped relationships in measurable ways.

“Feeling appreciated and believing that your spouse values you directly influences how you feel about your marriage, how committed you are to it, and your belief that it will last,” says study co-author Ted Futris.

As Thanksgiving Day approaches, one of the best things we can do for ourselves and for our relationships is to engage in a daily practice of gratitude.  This can be done in a number of different ways.  Taking stock of the day, focusing before you go to sleep on five things for which you are grateful is one way.  Writing them down seems to help anchor the experience.  Notice how your body feels when you focus on things for which you are grateful – many people experience a sense of relaxing on the inside, perhaps a feeling of warmth.  These steps can be personally helpful in alleviating stress.

Expressing gratitude to others seems to be remarkably helpful in keeping relationships on an even keel.  Making a daily practice of expressing appreciation and gratitude to your partner, children, friends, and business associates really does make relationships better.  I recommend to the couples with whom I work that thinking about, looking for, and expressing thanks on a daily basis is an incredibly powerful tool that can keep your relationship connected.  Give it a try.  You will be glad you did.

Happy Day of Thanksgiving!

 

McCraty, R., Barrios-Choplin, B., Rozman, D., Atkinson, M. & Watkins, A. (1998). The impact of a new emotional self-management program on stress, emotions, heart rate variability, DHEA and cortisol. Integrative Physiological & Behavioral Science, 32, 151-70.

Barton et.al, Linking Financial Distress to Marital Quality:  The Intermediary Roles of Demand/Withdraw and Spousal Gratitude Expressions, Personal Relationships, 22, (2015), 536-549.

About Susan Hammonds-White, EdD, LPC/MHSP:

Susan is a communications and relationship specialist, counselor, Imago Relationship Therapist, businesswoman, mother, and proud native Nashvillian. She has been in private practice for over 30 years. As she says, “I have the privilege of helping to mend broken hearts.”  Contact Susan at http://www.susanhammondswhite.com

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

 

Leave a comment

Filed under Self Savvy

Moving 101

Moving

I was asked by my friend and realtor, Elizabeth Colton Walls, to share some of my reflections and tips from my recent move for her blog.  While I don’t pretend to be an expert, I did learn a few valuable lessons for making a move go more smoothly. Check out Elizabeth’s blog and my recent post and feel free to send me any questions you have about any of the resources mentioned.

Happy moving!

Barb

http://www.elizabethcoltonwalls.com/musings-on-moving/

About Barbara Dab

Barbara Dab is a journalist, broadcast radio personality, producer and award-winning public relations consultant. She is the creator of The Peretz Project: Stories from the Shoah: Next Generation.  Check it out at http://www.theperetzproject.com  If you are, or someone you know is, the child of survivors of the Shoah, The Holocaust, and you would like to tell your story please leave a comment and Barbara will contact you.

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

Leave a comment

Filed under Self Savvy

The Other Side of the Couch – She Sits in My Office

Acceptance 2

She sits in my office, a woman in her 20s, carefully yet casually dressed, clearly anxious.  This is our first visit, and I don’t yet know what brings her to me.  A counseling session opens with informed consent, so we speak of confidentiality, of any exceptions to that sacred boundary (any situation in which harm to self, to others, and/or to minor children or elderly requires breaking confidentiality).  Then we come to the question – What brings you here today?

She tears up, and her words begin to pour out as she struggles with her answer.  “I am attracted to women.  I have fought this and fought this, and not wanted it, and tried to be different, but it is no use.  I have no response to men.  I have dated men, and I have known kind, good men.  I grew up with kind parents.  I had a good home.  I am a Christian, and I grew up in a loving church.  At least I thought I did.  But my church is against homosexuality, and sees it as a sin.  I am torn apart inside.  I don’t want to be a lesbian.  I don’t want to live my life outside society’s acceptance.  Can you help me?  Can you help me change how I feel inside about being attracted to women?”

My heart sinks as I hear this question, because I know that the answer is not what she will want to hear.  Reputable therapists don’t offer what used to be called “conversion therapy” to supposedly help someone redirect their attraction template.   This so-called therapy is actually illegal in four states and is considered unethical by the mental health professions.

This client and I have a long road ahead together, if she decides to follow through with counseling.  Helping a person come to terms with their own sexual orientation, when it is different from what is considered the norm, is a challenge.  Many same-sex oriented individuals have struggled for years before they seek any kind of help and have absorbed the many homophobic messages that surround these issues.

The educational process will involve looking at the biology of attraction, at the internalized messages that complicate self-acceptance, at the kind of relationship the client wants (often a stable, adult, long-term relationship sanctioned by both the state and his/her faith background).  It will also involve looking at what it means to live one’s life as a gay/lesbian person in one’s family, community, profession, church.  It will involve helping this client differentiate between such Biblical issues as temple prostitution and sexual slavery, clearly opposed by the Old Testament, and the experience of monogamous, same-sex unions, which were not even thought of in that culture and time.  It will involve the question of children – whether and how to become a parent.  Most of all, it will involve learning self-acceptance and self-compassion.

The United States has experienced a remarkable shift in attitude over the last two decades, culminating in the recent decision by the Supreme Court affirming the right to marriage for same-sex couples.  This does not mean, however, that the acceptance for same-sex couples is easy, especially in the context of some faith-based institutions.

My hope for this client is that I will be able to walk with her through her fears, through giving up the dream of a “regular” life, to the point of being able to lovingly accept her own being.

My hope for our country is that we will all be able to walk through our fears, recognize that difference is not dangerous, and reach the point of being able to lovingly accept our fellow citizens in all their infinite variety.

About Susan Hammonds-White, EdD, LPC/MHSP:

Susan is a communications and relationship specialist, counselor, Imago Relationship Therapist, businesswoman, mother, and proud native Nashvillian. She has been in private practice for over 30 years. As she says, “I have the privilege of helping to mend broken hearts.”  Contact Susan at http://www.susanhammondswhite.com

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

Leave a comment

Filed under Self Savvy

The Other Side of the Couch – What’s The Story You Are Making Up?

what is your story questionSomething that I encounter almost every day in working with couples is the problem caused by internal story-telling.  We all make up stories.  We make up stories about ourselves, about others, about why people do what they do, why we do what we do.  We are tremendously effective at this process, and we do it constantly.  The problems with doing this arise when we take action based on the story that we have told ourselves without questioning whether that story is based on more than our own perceptions.

Here is an example:  A husband won’t start driving until his wife has put on her seatbelt.  The story he tells himself is that he is making sure everyone is safe.  The story his wife tells herself is that he is treating her like a child and that she knows about putting on seat belts and will do it, but not because he makes her.  Because she tells herself this story, she is huffy with her husband; he doesn’t know why, and the day starts poorly.

Here is another example:  A woman has a need for what she calls a positive environment, which for her means no complaining or negative comments.  Her husband is a bit sarcastic and likes to complain about traffic, the weather, whatever.  When her husband makes these comments, the wife tells herself that he is doing this on purpose to annoy her, that he has no consideration, he clearly won’t listen to her, that he doesn’t love her, and maybe they should get a divorce.  The husband, on the other hand, is telling himself that he can say what he wants to say, he won’t be controlled and attacked, she doesn’t understand him at all, and maybe they should get a divorce.

Internal story-telling results in chasms and canyons in relationships!  The way to manage these problems is to make the stories external – say out loud your thoughts and intentions.  For example:  I am worried about your safety and because of that I would appreciate it if you would put on your seat belt before we start driving.  This is so that I will be comfortable.  It is not about you.  Or – when you won’t leave the driveway before I put on my seatbelt, I am uncomfortable because I feel controlled. Is there another way we could work on this?  Could you help me understand your thinking?

Making the internal story external saps its power and helps everyone clarify perceptions.  Give it a try!

About Susan Hammonds-White, EdD, LPC/MHSP:

Susan is a communications and relationship specialist, counselor, Imago Relationship Therapist, businesswoman, mother, and proud native Nashvillian. She has been in private practice for over 30 years. As she says, “I have the privilege of helping to mend broken hearts.”  Contact Susan at http://www.susanhammondswhite.com

Like what you’ve read? Feel free to share, but please… Give HerSavvy credit. Thanks!

Leave a comment

Filed under Self Savvy